Welcome to All SMS Communications , a leading IVR service provider in India. We provide top-notch IVR (Interactive Voice Response) solutions designed to meet the needs of businesses across India. Our IVR systems are guaranteed to elevate your customer experience, improve efficiency, and ensure seamless communication.
Call Recordings of IVR Calls offer priceless information that may be used to improve customer experience, agent training, ensure compliance, and spur process development.
Real-time communication between an IVR system and other apps is made possible through the webhook API. It transmits information or alerts to other systems' webhooks, which are specified URLs.
Having multiple agents in an IVR system allows businesses to provide efficient customer service and optimize their operations. Calls are distributed among agents based on their skills and availability.
Now businesses can add Multiple departments to efficiently handle customer calls. Options like "Press 1 for Sales, Press 2 for Support" route calls to the appropriate teams, ensuring effective customer service, reduced wait times.
Missed call alerts in an IVR system notify businesses when they are unable to answer incoming calls. These alerts help businesses promptly follow up with missed opportunities, ensuring that no potential customer inquiries or leads go unnoticed.
Call history in an IVR system keeps a record of past calls, providing businesses with valuable insights and benefits. It enables effective call tracking, helping businesses monitor call volumes, make informed decisions, and optimise resources.
If More Information About The IVR Solution Service is Desired, Please Don’t Hesitate To Contact The Business Team At info@allsmscom.in Or By Calling Direct Number +91 9808172826, 7417588043.